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How to increase prepaid orders or reduce COD dependency?

This is a step-by-step guide to create discounts tied to different payment methods such as UPI, cards, wallets, or EMI using the Payment Offers feature.

Payment Offers Overview

The Payment Offers feature allows you to offer discounts when customers choose specific payment methods during checkout.

These offers help increase prepaid orders and improve checkout conversion rates.

Create a Payment Offer

Step 1: Add offer

Click Add Offer from the top-right corner.

Configure the following details:

Discount setup

Discount Type
Percentage off (e.g., 10% off)
Fixed amount off (e.g., ₹200 off)
Application Method
Automatic – discount is applied when an eligible payment method is selected
Discount Code (example: PREPAID)
Custom Title
Display name shown to customers at checkout

Apply discounts to

All Online Payments – same discount for all prepaid methods
Specific Payment Modes, such as:
UPI
Wallets
Debit / Credit Cards
EMI
Pay Later
Net Banking
Partial COD

Each payment method can have a separate discount value and optional discount cap.

Set Offer Conditions

Step 2: Add conditions

Define when the payment offer should apply.

You can configure:

No Requirement – applies to all eligible orders
Minimum / Maximum Cart Value
Minimum / Maximum Quantity

Configure User Eligibility

Step 3: Set user eligibility

Choose which customers can use the offer.

Available options:

All Orders – available to all customers
First Order Only – limited to new customers
Based on Order History – enable after a defined number of purchases

Set Usage Limits

Step 4: Configure usage limits

Control how often and how long the offer can be used.

You can set:

Total Usage Limit – maximum number of redemptions
Per Customer Limit – limit usage per customer
Active Period – start and end date/time for the offer

Step 5: Save offer

Click Submit to activate the payment offer.

Updated on: 27/01/2026

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