Why Cash on Delivery (COD) option is not visible?
If Cash on Delivery (COD) is enabled but not visible to customers at checkout, please verify the following settings:
Check Shipping Zone & Rate Configuration
Step 1:
Login to your FlexyPe dashboard and go to Shipping from the left sidebar.
Step 2:
If shipping zones or rates are not created, create them first.
Note:
To learn how to create shipping zones anFew readersHow to enable/disable FlexyPass?
Here is the step-by-step guide to enable/disable FlexyPass:
Step 1:
Login to your Shopify Admin dashboard.
Step 2:
Go to Sales Channels and click on Online Store.
Step 3:
Once the Themes page opens, click on Edit Theme.
Step 4:
Inside the theme editor, click on App Embeds from the left sidebar.
Step 5:
From there, toggle FlexyPass to disable (or enable) it as needed.
Step 6:
Click on Save to apply the changes.Few readersHow to exclude taxes from product amount?
Step 1: Disable “Add Tax on Top” Setting in Shopify
Log in to your Shopify Admin Dashboard
Click Settings from the bottom-left corner
Select Taxes and Duties from the left sidebar
Scroll down to Global settings
Ensure “Include sales tax in product price and shipping rate” is unchecked
Save changes
This ensures Shopify does not calculate tax separately at checkout.
Step 2: Configure Tax Rates
If you want to update or verify tax percentageFew readersHow to disable auto-popup of FlexyPass?
Here is the step-by-step guide to disable the auto-popup of FlexyPass:
Step 1:
Login to your Shopify Admin dashboard.
Step 2:
From the left sidebar, go to Apps.
Search for and open FlexyPass.
Step 3:
Within FlexyPass, click on Popups from the left sidebar.
Step 4:
Click on Customize.
The FlexyPass popup editor will open.
Step 5:
From the left sidebar in the editor, turn off the Timer to disable the auto-popup.
Step 6:
Click on SavFew readersHow to set-up only 1 discount at a time rule?
To set up only one discount at a time, follow the steps below:
If no discount coupon is created
Login to your FlexyPe dashboard and go to Coupons from the left sidebar.
Create the discount coupon you want.
While creating the coupon, navigate to the Usage Limits section.
Ensure the Combine with other discounts option is unchecked.
(https://storage.crisFew readersHow to edit an existing coupon?
To update an existing coupon:
Login to your FlexyPe dashboard and navigate to Coupons from the left sidebar.
Click on the Edit icon next to the coupon you want to modify.
Update the required details and click on Save to apply the changes.Few readers
